Hello, my name is Maryzabel!

I am a trainee at Scooter Center. I come from Colombia and take you on my big and small adventures in the blog, take a look behind the scenes with you Scooter Center and take you to scooter meetings.

With customer service

I was looking forward to my work in customer service at the Scooter Centers to establish closer contact with the Spanish-speaking scooter drivers. Cuba, Argentina, Spain and of course Colombia were among my customer inquiries and tasks.

Here I also experienced the well-known, German diligence, because every approach was approached on an almost detective level. Each variable was tracked in order to achieve the highest customer satisfaction, to determine causes and also to find the best solution. The knowledge with which customer questions from all over the world are answered is really impressive here. That Scooter Center Team has in-depth technical, mechanical and process know-how, which also gives customers from the other side of the world a good feeling of ordering something so far away from home.

"Scooter Center - a brand that cares about customer satisfaction ”

This process undoubtedly brought me a smile at the end of the day, because wearing the flag of a brand that cares so much about customer satisfaction and feels grateful for it is the icing on the cake.